Building In Public

What we're learning, including the expensive bits.

Every post here is something that actually happened to this business, with the real figures. No tips lists.

12 August 2026

We spent $213 on Facebook ads and got zero calls. The mistake was in the first setting.

Three campaigns, 970 clicks, 434 likes and not one enquiry. The problem was not the audience, the budget or the market. It was a setting chosen in the first thirty seconds.

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12 August 2026

Our website chat was dead for a week and nothing told us

The chat and enquiry form on our own website stopped working for a week. Every check we had still said everything was fine — and that is the part worth understanding.

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12 August 2026

Why we took the prices off our own website

Published pricing is usually the right call, and we removed ours anyway. The reasoning is specific, and so is what would make us put it back.

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