AI Chatbots & Website Chat · For Health & Dental
Nearly every enquiry stalls on one of four questions. A chatbot answers them at 10pm, in your words, and books the person in while they're still interested.
People choose a clinic at night, on the couch, on their phone. Before they'll ring anyone in the morning they want to know four things: are you taking new patients, do you take my health fund, how much is a first appointment, and how soon can I get in.
If your website doesn't answer those, they don't ring you in the morning. They open the next clinic's site, which does, and they book there. You never appear in any report, because a visit that leaves is indistinguishable from one that was never interested.
None of those four questions requires a clinician. They require someone available at 10pm who knows your fees, your fund arrangements and your books — which is precisely what this is.
What It Does
New patient availability, health funds you're set up with, what a first appointment costs, and typical wait times. Written from what you actually tell us, so it never quotes a fee you don't charge or a fund you don't take.
Ask it whether your symptom is serious and it will say it can't answer that and offer to get you to the practice. That's a deliberate boundary — a chatbot guessing at a health question is a risk no clinic should carry, and we test that behaviour before launch.
Once the four questions are answered, it captures name, number, the treatment they're after and their availability, and gets it to the desk. Your team rings someone already qualified instead of starting from scratch.
You get to read the actual questions. Most clinics find two or three they had no idea people cared about — which is usually worth more than the bookings, because it tells you what to put on the website.
100% South Australian · No lock-in contracts
AI Chatbots & Website Chat starts at $1,500 as a one-off setup, built and handed over running. You own it and the conversations it has.
Everything we build is yours from day one — the system, the settings and the data. Any ongoing support is month-to-month.
Get Your Free Local Business Growth CheckIt's built to refuse clinical questions and hand over to your practice instead, and we test it with the awkward ones before it goes live. A chatbot that confidently answers a health question it shouldn't is worse than no chatbot, and we treat that as the thing to get right.
By default no — it captures a booking request and your desk confirms it, which keeps your book under your control. If you'd rather it read real availability, tell us what practice software you run and we'll tell you honestly whether that's possible.
Yes, and deliberately so. It's introduced as an automated assistant with a route to a human at every step. Pretending otherwise damages trust with exactly the patients you most want.
Usually yes, because a fee page answers one question and people arrive with several at once, in their own order, and give up at the first one that isn't answered. A conversation handles them in whatever order they're asked, and it can say the thing a page cannot: whether that fee applies to their situation.
It will say which funds you're set up with and whether patients can claim on the spot, because that comes from what you tell us. It will not estimate an individual rebate, because that depends on their level of cover — we would rather it say so than invent a number a patient then holds you to.
This is one trade's version of a bigger service. For how AI Chatbots & Website Chat works generally — what's included, how it's built and what it costs — see AI Chatbots & Website Chat. For everything else we do for health & dental in South Australia, see For Health & Dental.
Free Growth Check
Take the free Growth Check. We'll look at your calls, your Google listing, your website and your bookings, and tell you what to fix first — including when the honest answer is something other than this.
