Know What's Working
Know What's Working for Adelaide Small Businesses
Real figures from your own accounts. What came in, what it cost, and what to change next month — in plain English.
A real conversation, not a phone menu. Judge it before you talk to us.
The short version
- What it does: See what's working — plain English monthly.
- How it works: connect your real accounts → One plain-English summary a month → says what to change.
- Who it's for: Anyone spending money on marketing without being able to say what it returned, or receiving reports they have stopped opening.
What is small business reporting?
An analyst answers the question every owner has and few can answer: is any of this working? That means pulling real numbers from your own accounts — calls, enquiries, posts, listing views, ad spend — and saying in plain words what changed and what to do about it, rather than handing over a dashboard for you to interpret.
How It Works
Three steps, and you own it at the end.
Your data, your logins, read-only. Nothing is estimated or modelled — if something cannot be measured, the report says so instead of guessing.
What came in, what it cost, what moved. Written to be read in three minutes by somebody who does not want a dashboard.
A report with no recommendation is just a spreadsheet. Each one ends with the single thing most worth doing next, and why.
We use this ourselves
It is how we found out our own ads were failing.
We spent $213 on Facebook ads and believed Adelaide was not interested. The analyst pulled the real figures: 970 clicks, 434 likes, and not one enquiry — because every campaign was set to the wrong objective. Two months of guessing ended in one table.
Who It Suits
Is this you?
Anyone spending money on marketing without being able to say what it returned, or receiving reports they have stopped opening.
Know What's Working — your questions
01
I already get reports from another agency. Why another one?
Most agency reports show activity — impressions, clicks, posts published. This one is about outcomes and is deliberately short. If the honest answer is that a channel is not working, it says that.
02
What if the numbers are bad?
Then you find out early, which is the entire value. A report that only ever brings good news is not a report.
03
Do you need access to my bank or accounting?
No. Marketing and enquiry data only, read-only, and you can revoke it whenever you like.
What else the team can do
Every one of these is set up, tested and handed over running.
Free Growth Check
Not sure this is the one you need?
Tell us what is actually going wrong and we will say which of these would fix it — or that none of them would.